Thank you for purchasing our beginner programming courses. We are committed to delivering high-quality digital products and a valuable learning experience. Since our products are delivered in digital format and accessible immediately after purchase, our refund policy reflects the nature of these services.
We offer a refund within 7 days from the date of purchase, provided certain conditions are met. To be eligible for a refund, you must not have completed the course, accessed or downloaded more than 50% of the materials, or received a course certificate. Additionally, your refund request should include a clear and valid reason, such as technical issues or a mismatch between the content and the course description.
Please note that refunds will not be granted if most of the content has been accessed or completed, if the request is made after the 7-day period, or if the reason for the request is a simple change of mind. Accidental purchases may also not be eligible for a refund if the course materials have already been accessed.
To request a refund, you must contact us by email at support@milos-code.guru, including your name, order number, date of purchase, and the reason for the request. We aim to process all refund inquiries within 3 to 5 business days. If the refund is approved, it will be issued to the original payment method.
If you experience any technical difficulties accessing your course materials, we encourage you to contact us as soon as possible. We are here to help and will do our best to resolve any access issues promptly.
From time to time, we may update or improve our course content to enhance the quality of learning. Such changes are part of our commitment to continuous improvement and do not qualify as grounds for a refund unless they significantly alter the core value of the course.
If you have any questions about this policy or need assistance, feel free to contact us at support@milos-code.guru.